Update Ford Sync 3 to Sync 3.4 with F9 maps, all regions! (Always updated)

A guide on updating your Ford Sync 3 based car to the latest Sync 3.4 version, now with the latest F9 maps.
Supported regions : Europe, America, Australia, New Zealand, South Africa, Middle East, India, South East Asia, Israel, Turkey, Central America, China and more!

Introduction

This is a newer safer and more compatible guide for Ford / Lincoln Cars to upgrade your Sync 3 on any version to the latest Sync 3.4 version even though older hardware versions of the Sync 3 APIM are not officially compatible with newer versions of Sync.

Thanks to all the Russian guys over at https://ffclub.ru/topic/418797/ and a leaked ford flashing/formatting tool we have a solution.

If you car looks like the left side of this picture you are able to upgrade to Sync 3.4. If you car looks like the right side of this picture then you will require replacement hardware in order to have Sync 3.X

Here are some of the benefits of upgrading to Sync 3.4

  • Android Auto navigation on the small screen in the Dash Cluster / Speedo. (potentially car play aswell)
  • Much snappier and more responsive user interface
  • A nicer looking stock blue theme
  • Newest map data for SatNav
  • If you update your APIM firmware you can also get Radio logos and Calm Mode.
  • There are probably others, if you know of any let me know and i will add them here.

BY FOLLOWING THE BELOW GUIDE YOU TAKE FULL RESPONSIBILITY FOR ANY DAMAGES THAT MAY OCCUR.
I AM NOT RESPONSIBLE FOR YOUR ACTIONS. THIS HAS BEEN EXTENSIVELY TESTED BY MANY PEOPLE WITH MANY DIFFERENT FORD AND LINCOLN CARS WITH NO ISSUES.
I HAVE ALSO PERSONALLY TESTED THIS ON MY OWN FORD FOCUS MK3 2015 WITH A EU NAVIGATION MODEL APIM.
IF YOU PROCEED YOU WILL BE EXTREMELY UNLIKELY TO BE ABLE TO RETURN TO ANYTHING BELOW 3.2 AFTER FOLLOWING THIS PROCEDURE.

15/03/2020 – Added warning regarding changing regions
12/03/2020
– Changed non nav package to 19200 to prevent issue where it’s impossible to downgrade due to small storage
08/03/2020
– Fixed typo in EU gracenotes package, not a massive issue but case sensitivity was wrong.
07/03/2020 – Fixed typo in the language file for ROW nav, sorry for the inconvenience, just re flash new file.
05/03/2020
– Fixed typo in the language file for ROW non nav, sorry for the inconvenience, just re flash new file.
05/03/2020
– Added ROW (Middle East, India, Sri Lanka, Israel, South East Asia, South Africa, Caribbean and Central America).
04/03/2020
– Added Australia, New Zealand, South America and Taiwan.
03/03/2020
– Added direct download links as a google drive alternative.
02/03/2020
– Fixed NA non nav link pointing to EU.
01/03/2020 – New guide Sync 3.4.20021 and F9 Maps for EU, NA and CN. Others to follow.

Requirements

  • Although you can do it with just 1 USB, I recommend at least 2, depending on the packages you choose you will need between a 8-32GB USB drive
    i would highly recommend good quality USB 3.0 ones, despite the car being USB 2.0. USB 3.0 drives are usually faster on USB 2.0 as they use better and faster components.
  • A car with Ford / Lincoln Sync 3 installed, if you have the old 4 quadrant sync 2 system as shown above you are out of luck.
  • Please note the following variants of the APIM.
    • American, UAE, Turkey, ROW and China APIM’s with navigation has 32GB of storage.
    • European APIM with navigation has 64GB of storage.
    • European, American and ROW APIM’s without navigation have only 8GB or 16GB of storage.

0. Taking note of your current IVSU’s

In the unlikely event that something goes wrong it is highly recommend to take note of your current installed IVSU’s
This information will also be requested by me if your region isn’t currently supported. make sure to take note of this!

  1. First we need to enter in to “Bezel Diagnostics”, this can change from car to car but it should be one of the following
    • Hold Skip Track on the stereo and Skip Track on the steering wheel for around 10 seconds. (Confirmed working on Ford Focus)
    • Hold Eject Skip for around 10 seconds.
    • Hold Eject Seek for around 10 seconds.
    • If none of the above work try googling “car name Sync diagnostic mode”.
  2. Once we are in Bezel Diagnostics touch “End Test”.
  3. Then touch “APIM Diagnostics”.
  4. Next touch “IVSU Versions”.
  5. Now you should be at a screen like below. Take some photos of this information and make sure to scroll down if able to.
    The part numbers are the most important bit.

  6. Once you have all this information safely saved we can exit bezel diagnostics and continue with the rest of the guide.

1. Putting your Sync 3 in to “Factory Mode”

Please note that if you are already on Sync 3.4.19274 or above you won’t be able to enter factory mode, please first downgrade using the downgrade guide in the optional extras section below and then continue back here.

  1. Download the following file
    • MD5: E9997AE4BC15750CDD12033BA9711166
      SHA-1: D4CC3C981CF5239D48AF3EBD2751DCBD2DCA5964
  2. Make sure your USB is MBR not GPT – Click for instructions
  3. Format the smallest USB drive as exFAT in windows by right clicking the drive in This PC and pressing Format… and then make sure it’s set to exFAT and press Start.
    you may wish to format all drives that you will be using to save time later, all drives need to be MBR and exFAT.
  4. Extract Sync_Reformat_Tool_CYANLABS.zip to the root of the USB, it should look like this.
    Do not extract any TAR.GZ files only extract the .zip
  5. Safely remove the USB and unplug it from your computer and keep it to the side for now.

IT HAS COME TO MY ATTENTION THAT A LOT OF PEOPLE HAVE TRIED TO USE THIS GUIDE FOR CHANGING THE REGION OF THEIR APIM, WHILE THIS MAY WORK YOU ARE ON YOUR OWN, I WILL NOT BE ABLE TO ASSIST YOU SHOULD YOU EXPERIENCE ANY ISSUES
I WILL PROVIDE ONE HINT, YOU MAY NEED TO CHANGE YOUR ASBUILT 7D0-02-01 XXXX-YYYY-YYYY
PLEASE ALSO NOTE THAT THE ROW NAVIGATION PACKAGE HAS NOT BEEN TESTED

2. Downloading the update

Download one of the following files depending on your region and navigation variant. The google drive links are preferred and usually faster but they are limited so if you have issues use the backup downloads.

  1. Extract Sync_3.4.#####_*_Base**_CYANLABS.zip to the root of the USB again make sure it’s MBR (not GPT) and exFAT, it should look like this,
    Do not extract any TAR.GZ files only extract the .zip
  2. Safely remove the USB and unplug it from your computer and take this and the first USB to your car.

ONCE YOU HAVE INSERTED THE FIRST USB YOU WILL HAVE FORCED YOUR SYNC UNIT IN TO “FACTORY MODE” IT WILL NO LONGER BOOT NORMALLY UNTIL YOU REFLASH IT AT THIS POINT, DO NOT INSERT THE FIRST USB IF YOU HAVE NO INTENTION OF CONTINUING THE PROCESS!

3. Installing the update

  1. insert the first USB in to your car and make sure the ignition is on after ~2 minutes it should reboot and show “Please insert USB”

    If you instead see the following screen, do no panic, this is usually due to the reformat tool finding the first USB which doesn’t contain the correct files.
  2. At this point we need to remove this USB and insert the second USB. If you are on the red error screen restart your SYNC (ignition off + open door)
  3. Once the USB is detected it will start the reformat process and will progress through the following screens, depending on the package used it can take between 10-60 minutes.
  4. Once the install is complete you will see this screen, remove the USB and the system should start SYNC.
  5. You should now be on 3.4.20021 (3.4.19200 if non nav) and fully working.

if you notice any issues go in to the Sync settings,  General and do a master reset (ignition needs to be on), if you are still experiencing issues leave a comment.

Once you have updated and tested everything, please be so kind as to give back to this guide by filling in the upgrade feedback survey below

Sync 3 Upgrade Record – Form

4. Optional Extras

Contributions and Help

Hopefully you are all up and running with your newly upgraded Sync software however if you are not leave a comment below, send a Facebook message or join the discord server

When leaving a comment or message please include the following

  1. Region
  2. Sync Version
  3. Navigation or Non Navigation
  4. What type of computer you used (Windows, Mac, Linux etc)
  5. Any relevant information such as error message or screenshot

This will help me help you quicker.

If this guide has been helpful and you would like to support CyanLabs feel free to donate using the button below. This is greatly appreciated but of-course is not required at all.

Still Struggling?

Due to the sheer amount of views and comments this guide has received i am unable to help everyone on a 1 by 1 basis however i will try my best to help in the comments, on discord and via Facebook. There are currently over 100k views on this page and over 500 comments.

However if you are still struggling with getting this sorted i am happy to help remotely via TeamViewer remote desktop software (Windows, Mac, Linux) or Chrome Remote Desktop (ChromeOS) for a small fee of $25 USD for 1 to 1 (Text Chat) support remotely paid via Paypal, Unfortunately multiple people have decided to go for this and not pay so i do require this Payment before hand to prevent people from getting the help and not paying. If this is something you are interested in please contact me via Email, Facebook or Discord.

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