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Adding Gracenotes
Apple Carplay not working
You may need to replace your USB Hub
https://community.cyanlabs.net/t/media-hub-carplay-compatible-2015-2020-ford-lincoln-sync-3/4683
Can I set my presets as radio logos (Cover Flow style as seen in 2020 vehicles)?
- This required a newer 2020 ACM (radio module) to be installed, it is not possible just to enable this function.
- See 2020 APIM/Screen and 2020 ACM Compatibility – Ford / Help & Support – CyanLabs Official Community
- See Satellite radio screen – “cover flow” style – Ford / Help & Support – CyanLabs Official Community
Car Battery Dies Quickly / APIM Doesn’t Seem To Turn Off When The Car Is Off
If you are having issues where the APIM doesn’t turn off after the car ignition is off and door opened.
In ForScan set the APIM As-Built 7D0-06-01: x1xx-xx
In UCDS set the APIM DEO5 > “illumination Gateway” to C1MCA
Changing Region
- CyanLabs does not support change of region. EU region required 64GB APIMs, the majority of non-EU APIMs are 32GB or 8GB.
- There is some detail on how to put EU maps on US vehicles in the following topic, but the process is not supported and no advice will be provided:
Tutorial: Current EU Maps Installation on US Imported Vehicles – Ford / Guides – CyanLabs Official Community 20
Climate Controls are reversed/not working
- Climate controls do not work correctly on the Focus mk3/3.5, Kuga/Escape and other older vehicles.
- This can include reversed temperature controls, non-functioning A/C or recirculation functions.
- This is a legacy hardware issue and will not be fixed. Vehicles of this age have the climate controls on screen disabled from factory.
Clock does not stay set/resets to 00:00
- APIM master clock AsBuilt setting may need amending. Depending on your vehicle model this needs to be set to either APIM, BCM or IPC. If the correct setting for your specific model is not known, try the alternatives and perform a master reset to determine which works correctly.
- There is also an issue with certain builds, update to 22251 or newer.
Enabling Park Assist after Upgrading to Sync3
Error MEM_ERR03
Using the Utility Tab of Syn3 Updater create and run a Gracenotes Removal USB. Once done, install your desired update unselecting Gracenotes, once installed do the same thing but unselect everything except Gracenotes.
https://community.cyanlabs.net/t/sync3-4-21265-update-to-23188-facing-mem-err03-all-the-time/11017/2
Error VER_ERR08
This error may be generated by a condition where data cannot be processed or saved on the system due to inadequate free storage/memory. This lack of sufficient storage space affects the ability of the APIM to process tasks, save settings, etc.
Feature X Isn’t Working
Before trying anything else make sure to Master Reset from Settings > General > Master Reset. Once done give it some time (with the car on over a day or so) and if the issue is still there let us know in the comments.
Heated seats icons are missing after upgrade to 3.4.20196+
How do i create a Interrogator / Log file?
How to Reset
I am using a Mac computer and get the following….
- There is not a Mac OS version of the CyanLabs application available, therefore the manual method on the CyanLabs site must be used, though it is highly recommended to complete the process on a Windows PC using the Syn3 Updater app.
- When creating reformat.lst and autoinstall.lst files, the Mac text editor tends to change the format from the required ‘.LST’ filename. Using the ‘Textedit’ appication in raw mode is a good workaround.
I get “INSTL_ERR04” (SCRIPT_FILE_NOT_PRESENT_ERROR)
- There is an error in the autoinstall.lst / reformat.lst file, re-create it/check formatting/ensure it is named correctly.
- If using a Mac, see ‘Common issues using a Mac’ thread.
I get “INSTL_ERR11” (APPS_UPDATE_PART_ERROR)
- The ‘current version’ is set incorrectly in the Syn3 Updater app – you have likely entered your desired version (e.g. 3.4.20196) instead of your presently installed version (e.g. 3.0.19205).
- Recreate the USB using the Syn3 Updater app using the correct current version.
I get “INSTL_ERR12” (DIR_CREATION_ERROR)
This is thought to be a hardware failure in the APIM. Try performing a master reset and reinsert the USB stick. If the error persists, the APIM (Sync3) hardware module may need to be replaced in your vehicle.
I get “LST_ERR04” (LST_ERR_NO_SECTION)
- Bad updates files, re-create the USB using the Syn3 Updater utility
- You are attempting to use Sync2 files on a Sync3 APIM.
I get “LST_ERR05” (LST_PKG_FILE_NOT_FOUND)
- Either a typo in the autoinstall.lst/reformat.lst files, or the .tar.gz file in the ‘SyncMyRide’ folder is missing/corrupt.
- If using the Syn3 Updater app, consider using an alternative USB drive and re-run the process.
